Custom AI Agents & Assistants
Private assistants that answer from your own data.
AI Automation
Agents and workflow automation that finish the work.
Most automation projects fail in the same place: they move work around rather than finishing it. A ticket gets classified and routed, and a human still does the actual job. We build automation that closes the loop — the invoice is coded and posted, the claim is triaged and the letter drafted, the enquiry is answered.
Where this usually starts
The best first candidate is a process that is high volume, rules-heavy at the edges, and currently absorbing a disproportionate amount of senior time. We map it in discovery, agree the acceptance criteria, and build the smallest thing that removes the work.
- Invoice, quote and contract processing with human sign-off on exceptions
- Support triage, deflection and summarisation across email and ticketing
- Back-office orchestration between systems that were never designed to talk
- RPA and Power Automate where the target system has no sensible API
How we keep it safe
Every automation ships with a human-in-the-loop path, an audit trail of what it did and why, and a defined failure mode. Nothing runs unattended until the evaluation numbers justify it — and you decide when that threshold is met, not us.
AI workflow
Agents that finish the work — with control points built in
Request, trusted knowledge, approved tools, human check, completion.
Related
Often bought alongside
AI-Enabled Applications
Production AI apps, built and run end-to-end.
Start the conversation
Tell us the outcome you need. We will tell you what it takes.
A 30-minute discovery call, no charge and no pitch deck. You will leave with a straight answer on feasibility, rough cost and the first sensible step.